What Makes Us Different?
Online Grocery Business & Digital Transformation
Consumer behaviour is constantly changing, with more and more customers moving from in-store to online. Customer expectations have also changed. They now expect the same food quality online and be offered a wide range of products, exclusive offers and discounts and to be able to choose between a reliable home delivery service at a reasonable price or “Click & Collect.”
The challenge for grocery companies is how to integrate online commerce with their in-store offerings and provide customers with an omnichannel experience.
Over view of the project explaining:
What the project was
What was their existing system
What did we do - our process