CX Services
Just need an extra pair of hands?
Looking for an extension to your existing resources, to be able to boost your business with expert industry and system knowledge? We can help.
Working as part of your team, we can enhance your know-how around configuration, implementation and customisation or just be an extra developer when the backlog gets too much.
For more information on how we can help with CX Services, please get in touch with our team.
Supporting you along the way
At CX Consultants we believe in creating exceptional customer experiences – in both the applications we work with and deliver to your business, and in our relationships with our own customers.
CX Services & Support is born out of a necessity to deliver these experiences on our customers’ own terms. It is not enough to manage & deliver technology implementation; we recognise that a service focused on a number of principles, namely low cost, high quality, short SLAs and a flexible payment model, is the only way to deliver an exceptional experience to our customers.
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If you’re already using a system and just need some support in implementing new developments and configurations, then CX Services is right for you.
Ready to get started? Get in touch today.
How else can we help?
CX Strategy & Transformation
We can help you understand what your customers care about most and strategically plan to deliver outstanding customer experiences through people and technology.
The best customer experiences are driven by motivated and enabled staff, underpinned by your chosen technology.
CX Systems
Are you looking at a new CRM system or do you already have a system that you need to get the most out of?
We have extensive experience in CRM system configuration, implementation and maintenance across a range of Gartner Quadrant systems, including Microsoft Dynamics, Salesforce , Oracle and HubSpot.
Public Sector Frameworks
Are you starting on your digital transformation journey? Do you need help mapping your processes or integrating your services through an intelligent advisor?
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We understand your challenges and can help you achieve a seamless digital transformation and provide a positive CX experience for your communities.