Callum McleodMar 31, 20233 minGamification for your EmployeesWe're here to answer the most important question when it comes to gamification (not "How do you pronounce it). What exactly is Gamification?
Callum McleodJan 20, 20234 min4 CX Trends for 2023We thought it would be pertinent to outline some of the trends in the CX world that we feel will be most important this year
Callum McleodOct 6, 20225 minIntegrating User Authentication Into your CX StrategyWhat user authentication is, why it’s so important and how it integrates with your customers journey.
Chris MerricksMar 18, 20223 minDelivering Customer Experience Digital Transformation QuicklyFour simple steps to help local authorities deliver a seamless CX digital transformation quickly.
Chris MerricksFeb 22, 20225 minWhy Perception Really is Reality When it Comes to CXWhy perception is important in your CX strategy and how to use it in your digital transformation strategy.
Chris MerricksNov 17, 20213 minHow Local Authority Budgets Can Be Spent Supporting Local BusinessesChris Merricks talks about the opportunities for Digital Transformation within local governments.
Chris MerricksJun 29, 20214 minThe Cost of Delaying Digital Transformation in a Post-Covid WorldThe cost of delaying digital transformation in a post-Covid world