Chris MerricksMar 183 minDelivering Customer Experience Digital Transformation QuicklyFour simple steps to help local authorities deliver a seamless CX digital transformation quickly.
Chris MerricksFeb 225 minWhy Perception Really is Reality When it Comes to CXWhy perception is important in your CX strategy and how to use it in your digital transformation strategy.
Chris MerricksNov 17, 20213 minHow Local Authority Budgets Can Be Spent Supporting Local BusinessesChris Merricks talks about the opportunities for Digital Transformation within local governments.
Chris MerricksJun 28, 20214 minThe Cost of Delaying Digital Transformation in a Post-Covid WorldThe cost of delaying digital transformation in a post-Covid world