Callum Mcleod
Integrating User Authentication Into your CX Strategy
What user authentication is, why it’s so important and how it integrates with your customers journey.
Blog
Chris Merricks
- Mar 18
- 3 min
Delivering Customer Experience Digital Transformation Quickly
Four simple steps to help local authorities deliver a seamless CX digital transformation quickly.
Chris Merricks
- Feb 22
- 5 min
Why Perception Really is Reality When it Comes to CX
Why perception is important in your CX strategy and how to use it in your digital transformation strategy.
Chris Merricks
- Nov 17, 2021
- 3 min
How Local Authority Budgets Can Be Spent Supporting Local Businesses
Chris Merricks talks about the opportunities for Digital Transformation within local governments.
Chris Merricks
- Jun 28, 2021
- 4 min
The Cost of Delaying Digital Transformation in a Post-Covid World
The cost of delaying digital transformation in a post-Covid world