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Industry News
Find out what's happening in the world of customer experience with our round up of the latest CX and CRM industry news, trends, reports and insights.
12 Jan 2023
5 e-commerce trends for retailers in 2023
Retailers must pay attention to loyalty, inventory, sustainability this year.
12 Oct 2022
Accenture Public Services Experience Report 2022
Public service experience - Keep it simple!
20 Jun 2022
Salesforce to create over a quarter of a million UK jobs
And help train young adults in digital skills
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